NEED HELP? WE'RE HERE

• Can I speak to someone directly?

  Of course. Our care team is available Monday–Friday, 9 AM to 6 PM EST. You can reach us by phone or through live chat or by email from our website.

• What if I’m still unsure about what to do?

  We're happy to guide you. Tell us about your pet, what you’ve tried, and how they’ve responded. We’ll help you find a comfortable way forward with care and clarity.