ORDERING, SHIPPING, & DELIVERY

• Do you provide free shipping?

  Yes. U.S. orders over $49 qualify for free or discounted shipping. Canadian and international shipping rates depend on location and total order value.

• My order arrived damaged or incorrect—what should I do?

  First, we’re sorry. Please email or call us right away with your order number, and include a photo if something is damaged or wrong. We’ll replace the item or issue a refund—whichever suits you best.

• What if my order is late or didn’t arrive?

  If you haven’t received your tracking update or the package is late, just get in touch with our team. Share your order number, and we’ll track it for you and provide an update.

• Where do you ship?

  We currently ship to Canada, the UK, Australia, and New Zealand. Customers in these countries can place orders directly through our website. Customs, Duties & Taxes: International orders may be subject to duties, taxes, and customs fees. These are not included in your order total and are the ...