RETURNS & REFUNDS

• How do I request a refund or replacement?

  Contact us with your order number and a brief description of the issue. We’ll walk you through the simple steps and handle everything for you—no stress, no hassle.

• What is your return and refund policy?

  We offer a 60-day satisfaction guarantee. If a product doesn’t help your pet or arrives broken, we’ll refund the purchase or send a replacement. Unopened items can be returned anytime during this period. Opened items can be refunded or replaced only if there is a quality issue.